Ask/Answered is a weekly feature for reader-submitted questions. Follow the blog online at www.cumberlink.com:
Where do I report a problem about food or a product?
Several federal agencies work to protect consumers from dangerous or deficient products, but because different agencies have different responsibilities, it can be confusing to determine which one to contact.
According to the Meneo Law Group’s consumer safety website, here are the organizations you should contact for flaws in everything from dietary supplements to drones:
- Consumer Product Safety Commission: toys and games, baby products, construction materials, yard and garden tools, clothing, furniture and other household items, kitchen items, cleaning products, sports equipment, personal care products, fuel, lighters, fireworks, most chemicals, off-road vehicles and other products not specifically regulated elsewhere
- U.S. Food and Drug Administration: most food, pet food, prescription drugs and veterinary medications, dietary supplements, medical devices and apps and cosmetics
- U.S. Department of Agriculture: all meat except for pet food, all dairy products and eggs
- National Highway Traffic Safety Administration: cars, motorcycles, trucks, trailers, RVs, emergency vehicles, car seats and tires
- U.S. Environmental Protection Agency: fungicides, herbicides and pesticides
- U.S. Coast Guard: boats, boating equipment and life jackets
- Federal Aviation Administration: airplanes, helicopters, drones, blimps, parachute equipment, gliders and parts for any of these items
- Occupational Safety & Health Administration: industrial machines, commercial products, farm equipment and other workplace equipment
- Bureau of Alcohol, Tobacco and Firearms: alcohol and tobacco products, except for e-liquids
- U.S. Nuclear Regulatory Commission: nuclear reactors, nuclear fuel and radioactive materials
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